Our Testimonial

We, at HeFix, are genuinely aware of meeting all clients’ requirements and concerns. Customer satisfaction is as important to us as the quality of the workmanship that we provide. We follow-up on all jobs and will only leave the site once the customer is happy with the completed work. We will let our clients speak for themselves

“Your character, personality, and client feedback is much appreciated. It is most definitely what sets you apart from many others in the industry. You constantly kept me updated on the status of sourcing the relevant part I needed for repairs, something that is lacking in todays service and delivery. Willingness and standard of work is also above the norm and having standards like this will keep you very busy, as you grow your business. I certainly appreciate it.”
Marius Pretorius Cottonfields, Harrison Drive, Glen Anil
“Lance has attended to our plumbing and electrical needs twice in the last couple of months. He has responded immediately to our requests and has carried out the work with alacrity and professionalism. The job have been excellently done and his invoice clear and explanatory. We will certainly use him for all further work of his nature.”
Colleen Ronan Rd, La Lucia
“Phoning around and trying to get the help for an urgent repair to a broken window at the guesthouse started off like a nightmare. I was thus pleasantly surprised when I got hold of Lance who promised to fix the window that same day. Used to promises not being kept by service providers I was still a bit sceptical. However Lance was true to his word and fixed everything very quickly and efficiently. Fantastic service, professional, pleasant and friendly. I have peace of mind knowing I can contact Lance if something goes wrong again. Thank you again Lance.”
Elsabe(Manager) Glenview Guest House, Durban North
“I have used Lance and his team for a number of projects for my clients. I am very impressed with his service, from quoting to invoicing and everything in between. On site the staff are polite, efficient and thorough. I am impressed with Lance’s response times on emails, and his dedication to ensuring the client is happy. I would use him and his team in a heartbeat!” Bianca Johnson, Concierge Consultant, Leavit2Me I have had the pleasure to work on several projects with Lance from Hefix Plumbing & Renovation and he is fast, efficient and full of innovative ideas. He pricing is very good and to date we have only had happy tenants! I will recommend that you give him an opportunity to impress you with a quotation.”
Rentia Property Lettings Consultant, Just Lettings Umhlanga
“We found Lance’s details on the internet, as we were in need of someone to come and fix a faulty extractor fan in one of our toilets. Lance arrived promptly, sourced a new extractor fan and returned to install it. He also fixed the light fitting in the same toilet. We are extremely happy with Lance’s workmanship. He worked quickly and neatly, and we are also impressed with the fact that his price was very reasonable. We would like to recommend him to anyone in need of a repair service.”
Yvonne Larkin Branch Manager, DPE International, Durban
“Lance from Hefix changed the toilet and basin in my guest bathroom single handed. He uses intelligence combined with integrity and will only use quality fittings. I was impressed with his efficiency and he had all the latest tools needed and was prepared for any emergency. What a pleasure.”
Madeline Wager Avenue, Prestondale, Umhlanga
“I have used the services of Lance Westcott, owner of Hefix Plumbing & Renovations, on several occasions. I have always found Lance to be prompt in providing a quote, reasonable in his pricing and professional in his execution of the job. He is a very versatile man, who can do just about anything from major renovations to replacing hinges on doors! He always makes sure that the job is done well and to the customer’s satisfaction. He is very obliging and pleasant to have working on your home. I recommend Hefix.”
Judy Ronan Road, La Lucia, Durban
“I was given Lance’s details by my sister Alison because she was delighted with the services from him. Lance came to my house to fix an upstairs leaking geyser problem. Three other plumbers had attempted to fix this and all had failed. I was told to keep an eye on the problem and to let them know. Well I phoned and they came and could do nothing but I was told again to ‘keep an eye on the problem and to let me know’. Well, Lance took one good look. He bought the necessary parts and fixed the overflow problem. This has saved us a LOT of wasted water. So, if you are looking for a qualified plumber who makes the effort to get to the bottom of the problem, I suggest you contact Lance of HEFIX. HE does FIX the problem. Thanks Lance for giving me the opportunity to thank you.”
Jennifer Umhlanga
“This is to testify that Lance the director of HeFix has worked for me on a number of occasions doing plumbing, and handyman work. I have happily recommended him to my family and friends. No job is too big or too small for him and his men. Everything you fixed is working well. Thank you for asking. I do still have your details and will contact you if I really need someone urgently. “
Jennifer Gainford Place, La Lucia, Durban
“We called Lance when the handyman gentleman we had used previously moved away. We asked Lance to quote us on a number of odds and ends needing attention in our home. His work has involved some plumbing, but for the most part, general maintenance work. He did everything to the best of his ability, giving it his own personal attention and constant supervision. His team worked together quietly and neatly, showing respect to the people living in our home. His breakdown of costs were clear and easy to understand. I will definitely be making use of his services in the future. “
Lynette Kindlewood Drive, Kindlewood Estate, Umhlanga, Durban
“Just experienced some really poor service this year and couldn’t help but think of the awesome service you delivered to us in the early parts of the morning last year, 3 July 2013. Seldom do we find a service provider that is helpful, professional and more importantly prepared to assist at 2am in morning at a fraction of the cost the “big dogs” charge. Your assistance definitely saved me R1000’s of rand’s in damages had the geyser burst. We were very happy with the work Lance provided. The levels of customer service, attention to detail, quality of workmanship, communication, punctuality and keen pricing were outstanding”
Lance Vishan, MRCA
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